Refund Windows on Lifetime Deals: How the 14, 30 and 60 Days Are Counted (and the 5 Traps)
How a lifetime deal refund window is actually counted (purchase date, code reveal, or whatever the deal page says), the five traps that lose buyers the window, and the calendar entry to make the day you buy.
By Dominique Abbey · Published

Short answer: A refund window on a lifetime deal is counted from the purchase date on most marketplaces: 60 days on AppSumo as printed on each deal page, 30 days on Dealify, DealFuel, DealMirror, Prime Club and RocketHub, and 14, 30 or 60 days on GrabLTD depending on the deal. StackSocial is the exception: it publishes no day count, and revealing the licence code ends your refund eligibility. The sourced table for all seven stores is in our refund-window table; this post explains how the days are counted and the five ways buyers lose the window anyway.
Three different clocks
From the purchase date. This is the common case. AppSumo's 60 days run from the day you paid, as printed on the deal page. Dealify's policy says 30 days from the date of purchase; GrabLTD's says 14, 30 or 60 days from purchase, set per deal. Redeeming the code does not change the count: a code that sits in your account for three weeks has used three weeks of its window.
From the reveal. StackSocial does not count days. Refund eligibility ends the moment you reveal the licence code, whether that is an hour or a month after purchase. There is no buy-then-test on StackSocial; evaluate from the listing, the vendor's site and the reviews before you click reveal.
Whatever the deal page says. Prime Club's default is 30 days, but a deal page can shorten it or make a deal non-refundable, and there is no refund if the company shuts down. DealFuel's 30 days apply unless the deal states otherwise. On every store, the deal page wins over the default.
Three examples of how differently the count works:
| Marketplace | How the window is counted | Checked |
|---|---|---|
| AppSumo | 60 days from purchase, printed on each deal page | 17 October 2026 |
| GrabLTD | 14, 30 or 60 days from purchase, set per deal; relayed external deals follow their own network | 17 October 2026 |
| StackSocial | No day count; revealing the licence code ends eligibility | 31 August 2026 |
For the other four marketplaces and the links to each policy page, use the refund-window table. For which store suits which kind of buyer, read AppSumo Refund Window vs 6 Other Lifetime Deal Marketplaces.
The 5 traps
1. Stacking codes does not restart the clock
AppSumo deals are usually sold as stackable codes. Switchy, live on 24 October 2026, sells one code for $39 and up to five for $195, and its deal page says codes must be redeemed within 60 days. That redemption deadline is a separate clock from the refund window, which is counted from your purchase. Buying a second code later is a second purchase with its own window; it does not extend the first, and nothing in the policies we checked says a later redemption restarts an earlier window.
2. Plus-exclusive deals carry a second purchase
Some AppSumo listings are Plus exclusives, available only to AppSumo Plus members at $99 a year (checked 5 September 2026). Booltool, for example, was last seen live on 21 September 2026 at $29 as a Plus exclusive. The deal's 60-day window covers the deal; the membership is a separate yearly charge with its own terms, which we have not checked. Do not assume that refunding the deal also refunds the membership.
3. Buying across marketplaces, then losing the thread
Three stores, three clocks. A buyer with an AppSumo deal (60 days from purchase), a GrabLTD deal (set per deal, possibly 14) and a StackSocial code (ends at reveal) has three rules in three inboxes, and the one that gets missed is usually the shortest. The deadline lives on the receipt and the deal page, nowhere else, unless you put it somewhere.
4. Vendor-direct windows are shorter
Lifetime plans sold by the vendor itself skip the marketplace policy entirely. pCloud gives a 14-day money-back guarantee on its pricing page (checked 17 October 2026; see our pCloud lifetime deal post). Icedrive's plans page says 30 days and its terms say 14, so treat 14 as the deadline (Icedrive lifetime deal). SureCart gives 14 days on its own guarantee (SureCart lifetime deal). ThriveCart does not publicly advertise a money-back window on its lifetime plan at all (ThriveCart lifetime deal); get the current guarantee in writing before paying.
5. The deal page overrides the store default
A store's default is the number you remember; the deal page is the number that applies. Prime Club can shorten its 30 days or remove the refund on a given deal, DealFuel's 30 days hold unless the deal states otherwise, and GrabLTD sets 14, 30 or 60 per deal. If the deal page and the store policy disagree, write down the deal page's number.
A worked example: the calendar entry you make the day you buy
Say you buy an AppSumo deal on 10 November 2026 and the deal page prints the 60-day guarantee. Counting 60 calendar days from the purchase date on your receipt, the window closes on 9 January 2027. Make two calendar entries that evening: a decide reminder on 2 January 2027, one week out, and a hard stop on 8 January 2027, the last full day before the window closes. Put the deal name, marketplace, order number and redemption status in the event.
Christmas and New Year sit inside that window, which is how a 60-day deal bought in November gets forgotten. Repeat the entry for every purchase. For a StackSocial code, the entry is a rule rather than a date: do not reveal until you have decided.
How DealKeep does this automatically
DealKeep is a lifetime deal manager and tracker. Import your purchases from AppSumo, by email sync, by CSV or with the Chrome extension, and it keeps every deal, code and refund date in one place and alerts you before each window closes, so the calendar entry above is made for you. It also flags a tool you already own before you buy a duplicate. The free plan covers 10 tools, and you can see your refund windows across every marketplace on one screen.
Frequently asked questions
Does the AppSumo refund window start when I redeem the code? No. AppSumo's 60-day guarantee is counted from the purchase date and printed on each deal page. A code left unredeemed in your account is still using up its window.
Can I get a refund on StackSocial after revealing the licence code? No. StackSocial publishes no day-count window, and revealing the code ends refund eligibility (checked 31 August 2026). Decide before you reveal.
Which lifetime deal has the shortest refund window? Among marketplaces, GrabLTD sets the window per deal and some are 14 days, and StackSocial has none once the code is revealed. Direct from the vendor, pCloud and SureCart both give 14 days, and ThriveCart advertises no money-back window on its lifetime plan.
See your own refund windows. DealKeep keeps every lifetime deal, code and refund date in one place and warns you before each window closes. Free for up to 10 tools. Start free · How the lifetime deal tracker works · Best lifetime deals, verified live · Refund windows by marketplace
Frequently asked questions
Does the AppSumo refund window start when I redeem the code?
No. AppSumo's 60-day guarantee is counted from the purchase date and printed on each deal page. A code left unredeemed in your account is still using up its window.
Can I get a refund on StackSocial after revealing the licence code?
No. StackSocial publishes no day-count window, and revealing the code ends refund eligibility (checked 31 August 2026). Decide before you reveal.
Which lifetime deal has the shortest refund window?
Among marketplaces, GrabLTD sets the window per deal and some are 14 days, and StackSocial has none once the code is revealed. Direct from the vendor, pCloud and SureCart both give 14 days, and ThriveCart advertises no money-back window on its lifetime plan.